Privacy policy

Cookislandsholidays.com Ltd Privacy Policy

Introduction

Cookislandsholidays.com Ltd is committed to protecting the privacy of personal information you might provide via our website. This policy explains how we manage personal information and the security precautions taken. Collection of personal information Cookislandsholidays.com Ltd collects information about online customers and other website users, including: personal information provided voluntarily when completing a booking or other online transaction website usage information through tracking individual website users’ click behaviour aggregated data, measuring traffic to the websites but not relating to you personally. If you choose not to provide personal information when requested, certain services may not be available to you online. Details including your name, address, email address, telephone number, and credit card number will be required in order to process your bookings online. We may also request additional information should a specific need arise, however our experience is that this is rare indeed, and the reason will be explained to you.

Protection of personal information

A secure server is used when you book accommodation or other services offered by the site operators. Cookislandsholidays.com Ltd uses industry standard data encryption for transmission of any personal information, including credit card details, you provide online. Known as SSL (Secure Sockets Layer) protocol, you can check this is active by looking for the padlock symbol on many browsers. SSL allows a secure connection between your web browser and our web server, using a private (or secret) key to encrypt the information. This encryption provides greater consumer protection than many forms of off-line credit card payment. Cookislandsholidays.com Ltd makes no warranty in respect of the effectiveness of encryption used and Cookislandsholidays.com Ltd is not responsible for events arising from unauthorised access of the information you provide.

Use of information

Cookislandsholidays.com Ltd collects personal information for the following purposes: • To assist in providing the services you request, including accommodation & activity bookings • To process any communications you request3) internal research4) to verify your identity and assist you if you forget your login or password details on our website and any other use that you authorise

Disclosure of personal information

Cookislandsholidays.com Ltd will not sell, or allow third parties access to your information without your approval. However, from time to time Cookislandsholidays.com Ltd may disclose information collected to: • Government agencies and departments for the purpose of meeting their requirements • Communications agencies used to fulfil your communication requests • Trusted business partners, provided Cookislandsholidays.com Ltd has your prior authorisation, to help us process the information for specific projects. Otherwise, your information will not be passed on to any other third party unless it is authorised or required by law. Disclosures may include the transfer of your personal information between countries.

Access to and correction of information

You may request access to and correction of your information, or request Cookislandsholidays.com Ltd access and correct your information, at any time. If you have registered as a user on a Cookislandsholidays.com Ltd website, you may access and update your information by logging in with your username and password. You may also unsubscribe from Cookislandsholidays.com Ltd email communications at any time by clicking on the “Unsubscribe” link in every Cookislandsholidays.com Ltd special offer email you receive. If at any time you are unsure of how to access or correct your information, please contact us.

Cookies

A cookie is a small text file which Cookislandsholidays.com Ltd may put on your computer’s hard disk in order to recognise your computer at a later time. A cookie cannot read your hard drive or perform any commands on your computer and does not contain your name, address, telephone number, or email address. You may configure your web browser to not accept cookies, however you may experience a loss of functionality as a result. Cookislandsholidays.com Ltd may use the information collected by cookies to: • Track website usage patterns • Display content more relevant to you, based on information we collect when you visit our websites • Enable you to use certain services on our websites4) assess effectiveness of online advertising campaigns

Material changes

When Cookislandsholidays.com Ltd materially modifies this Privacy and Security Policy, a notice will be placed on Cookislandsholidays.com Ltd home page. We also recommend you routinely review this Privacy and Security Policy to understand how we manage the personal information that you provide.

Contact details

If you have any questions about the privacy and security of your personal information, please contact us.